Last Updated: June 3, 2025

Packpile (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.packpile.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

• Name, email address, phone number, company name
• Product listings and business information (if you’re a supplier)
• Messages or inquiries submitted via forms

b. Information Collected Automatically

• IP address and browser type
• Device identifiers
• Pages viewed, links clicked, and other browsing behavior
• Cookies and similar tracking technologies (see Section 6)

c. Third-Party Information

We may receive information from third-party sources (e.g., analytics tools, marketing partners) to improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our platform and services
• Facilitate communication between buyers and suppliers
• Respond to your inquiries and requests
• Personalize user experience and content
• Monitor and analyze platform usage and performance
• Send administrative and promotional emails (if opted-in)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

• With suppliers or buyers if you submit a product inquiry or quote request
• With service providers who help us operate and maintain the platform (e.g., hosting, analytics)
• To comply with legal obligations such as law enforcement requests
• In case of a merger or acquisition where business assets are transferred

4. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction, deletion, or restriction of your information
• Opt out of receiving marketing emails by clicking “unsubscribe” at the bottom of our emails
• Disable cookies through your browser settings (see Section 6)

To exercise any of these rights, please contact us at: support@packpile.com

5. Data Security

We use commercially reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. These may include:

• Session cookies to keep you logged in
• Analytics cookies (e.g., Google Analytics) to understand usage
• Marketing cookies to deliver relevant content and ads (if applicable)

You can manage or disable cookies in your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and for legitimate business or legal purposes.

9. Children’s Privacy

Packpile is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. International Users

If you are accessing the Site from outside your country of residence, you consent to the transfer and processing of your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date and/or providing notice on the Site.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@packpile.com

Website: www.packpile.com